How it works
Secure portal available for authorized users.
The Itemization Department of MedInform, Inc. has launched a web application as of November 14th, 2016. The web application is totally automated, online and HIPAA/HITECH compliant. You can make all of your requests online, communicate with the Itemization staff, upload necessary documents straight from your computer, pay for your requested documents, and then download the completed documents. It is user-friendly, streamlined and, most of all, efficient.
How do I get authorized?
- Either complete the online application or download and complete (and upload the completed application) and your application will be sent automatically to the Itemization staff for approval
- After verifying and reviewing your application, you will receive a Welcome E-mail.
- Once your application has been submitted, you will be directed to set up your Multifactor Authentication (MFA). Either download one of the applications to your mobile device or utilize KeePassXC on your desktop. Follow the set up guide to get started.
- Please remember your password. MedInform, Inc. is unable to retrieve passwords. However, if you forgot your password, there is an option for Forgot Password, to request a password reset.
What’s in my welcome email?
Once the Itemized Department staff member reviews and approves your application, you will receive a welcome e-mail that will include:
- Your portal access has been approved, and you can start submitting requests once you have set up your Multi-Factor Authentication (MFA) for the site.
- Instructions to view the HELP button, which has a video that takes you step by step in the process from creating a request all the way to paying and downloading your completed documents. You can always come back to this video when needed.
- You can send a message to customer service when you have a question. Your response will often be immediate or within 24-48 hours.